Your team

CEO & Founder

William Gingras

William founded Arthur Majordome with the intent of creating a dynamic ecosystem led by the best concierges on the planet, in order to meet the needs of ambitious, professional and exclusive clients. He came up with this idea after meeting several leaders from different backgrounds and realizing that the lack of time was the hallmark of these builders of the present and the future. He wanted to create a solution that would correct this aspect while fulfilling the intrinsic desire to live unique experiences and to have access to the power of human interactions, often overlooked in the digital age, and even more with the current global context. This is how an exclusive concierge club came to life, completely different from what we find on the market, establishing its foundations on the complicity between humans and advanced technologies in order to enhance the members' life experience as much as possible.

Exclusif & Platinum Advisor

Mathilde Guichard

Mathilde has always been passionate about discovering new cultures and traveling. She has worked on different islands in the Indian Ocean, the Caribbean as well as the Pacific Ocean. Her various experiences around the world in the luxury hotel industry as a guest relations agent, wedding planner and concierge, have enabled her to acquire a vast network of contacts. Passionate about the concierge, she likes to surprise and exceed the expectations of her clients. "Impossible" is a word that is not part of her vocabulary! Ready for new challenges, Mathilde is enthusiastic about joining Arthur Majordome's team to contribute to the happiness of her customers by delivering a personalized service.

Elite Concierge &
Exceptional Travel

Robert Champoux

Robert Champoux has built his experience in the best hotels in Montreal as a Concierge. His time in the hotel industry has given him a great sense of detail to assist guests passing through Montreal. He is also recognized for his high standards for a job well done and for exceeding client expectations. He has managed over the years to acquire a vast network of contacts to respond to all requests here and abroad.   For more than 40 years, Robert has traveled the world passing through all continents, making several trips aboard private jets  cruise ships and luxury trains. His deep and extensive knowledge of the different countries gives our members an unequivocal source of confidence and endless travel possibilities. Whether for relaxation, discovery or sports holidays, Robert brings a vision of travel and extensive expertise to the Arthur Majordome members.   His goal is to build a relationship of trust and closeness with each of the members of Arthur Majordome, and to suggest exclusive and ultra-personalized experiences and trips.

Membership & Qualification

Ainsley Van der Sluys

Ainsley was raised knowing travel and fine arts was considered a valuable part of her education, and she has enjoyed a host of experiences from around the world. Through these experiences, she has nurtured a keen interest in the world of art, entertainment and hospitality, which has become the perfect complement to her growing business acumen. Professionally, she has become unapologetically obsessed with the quality of what she delivers in business. Her insatiable curiosity drives her to better understand one thing about people: What makes them successful? She believes Arthur Majordome provides the experience that answers this question. Ainsley is strategically positioned to bring her standard of excellence to Arthur, and it is with delight and excitement that she joins our team. She strives to bring her unique vision and special brand of creative know-how to deliver the promise of a highly tailored bespoke experience.