Your team

CEO & Founder

William Gingras

William founded Arthur Majordome with the intent of creating a dynamic ecosystem led by the best concierges on the planet, in order to meet the needs of ambitious, professional and exclusive clients. He came up with this idea after meeting several leaders from different backgrounds and realizing that the lack of time was the hallmark of these builders of the present and the future. He wanted to create a solution that would correct this aspect while fulfilling the intrinsic desire to live unique experiences and to have access to the power of human interactions, often overlooked in the digital age, and even more with the current global context. This is how an exclusive concierge club came to life, completely different from what we find on the market, establishing its foundations on the complicity between humans and advanced technologies in order to enhance the members' life experience as much as possible.

Platine & Elite

Naïm Guessous

Naïm has been honing his skills as a concierge over the years by working in some of the finest hotels that Montreal has to offer. His work in the hotel industry has allowed him to exercise his attention to details while assisting guests. He is also recognized for consistently surpassing the expectations of those he assists no matter how big or small the request. Over this time Naïm has acquired an extensive network all over Montreal to assure that you get what you want when you want it.

Joining Arthur Majordome is the next phase of Naïm’s career and he is eager to be a part of the team that shares the same vision of pushing luxury service to new heights.

The objective is to build relationships with the Arthur Majordome members, and provide a bespoke experience, whether it be a personal or professional environment.

Exclusive concierge

Élodie Corneau Duperré

Élodie began her experience as a concierge in a renowned 5-star boutique hotel in Montreal, where she was able to develop her skills to serve a very exclusive clientele and thus meet high standards. His years of experience organizing events also give him rigor at work and the ability to work under pressure in order to deliver a unique experience within sometimes tight deadlines. She is distinguished by her attention to detail and her desire to take care of others, she will work to the limit of possible to meet the demands of her clients.

Currently in the process of completing her MBA, she is passionate about innovation, marketing and gastronomy, she enjoys keeping abreast of the latest trends in the industry and discovering new things before anyone else.

It is with enthusiasm that Élodie joins the Arthur Butler team to combine her passion for the luxury industry with her desire to create wow moments in the lives of her clients.

Membership Manager

Illona Tate

Illona has been exposed to a vast number of cultures from growing up in multiple countries across North America, the Caribbean and Europe. Initially involved in the retail industry, she is passionate about the worlds of hospitality, entertainment and traveling, giving her the right abilities to be part of Arthur Majordome’s team. Since moving to Canada at age six, she has fostered a network of friends, professionals and co-workers that stretch across countless industries locally and abroad. Illona is perfectly positioned to add her unique perspective in the offerings and experiences we bring to our members.

Human and corporate Development

Lydia Marzaro

Lydia has always been fascinated by culture and human contact. She has formed an important network of contacts after traveling the world and its most exciting locations over the past few years. She is primarily interested in corporate relations and the development of strategies to increase the work performance of small and medium-sized businesses, as well as professionals in various sectors of the service industry. Lydia joined Arthur Majordome's team because our values of unity and humanity meet her personal values. Today, she travels Canada promoting the Arthur Majordome lifestyle and explaining how we can genuinely improve our members' way of life.